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Frequently Asked Questions (FAQs)
View GLUCOCARD™ X-METER FAQs GLUCOCARD™ X-METER FAQs
Q: What differentiates the GLUCOCARD™ X-METER from other systems already on the market?
A: Every person who needs to monitor his/her blood glucose has individual preferences. That is why there are many options in the market. GLUCOCARD™ X-METER is the perfect solution for all who want a system that offers high end technology AND is simple and easy-to-use. Prominent features include auto coding, AST, 5-second test time, double dosing, and 0.3 µL sample size.
Q: What is "auto coding"?
A: There is no need to physically code the GLUCOCARD™ X-METER. Coding is accomplished simply by inserting a test strip into the meter. The position of a hole in the test strip codes the meter. There are three codes: F-2, F-3, and F-4. Do not confuse F-2, F-3, or F-4 as an error code.
Q: What is the sample size of the GLUCOCARD™ X-METER?
A: The minimum sample volume is 0.3 µL.
Q: How do you check to see if the meter is functioning correctly?
A: The meter has a built-in automatic checking mechanism. Simply insert the test strip into the meter and the meter performs a self-check. If there is a problem, the user will see an error.
Q: How long does the battery last?
A: The meter requires one lithium CR2032 battery. Generally, the battery should last approximately 2,000 tests.
Q: Do you need to reset the time after the batteries have been replaced?
A: Replacing the battery will not delete meter settings or test results stored in the meter unless you:
Q: Why is the test strip bottle enclosed in a foil pouch?
A: The foil pouch is used to extend the life of the test strips once opened. It helps control environmental factors that could affect the test strips.
Q: What is the test strip shelf-life?
A: Test strips are good for 18 months, however once opened, the test strips are good for 6 months. Remember to write the date you opened the test strips on the test strip bottle.
Q: Can you use the GLUCOCARD™ X-METER system if you have undergone galactose tolerance or xylose absorption tests?
A: The GLUCOCARD™ X-METER system may overestimate people's blood glucose level if they have undergone galactose tolerance or xylose absorption tests and may thus mask hypoglycemia. People should talk to their doctor on appropriate actions.
Q: Is the GLUCOCARD™ X-METER system affected by maltose and/or icodextrin?
A: The GLUCOCARD™ X-METER uses glucose dehydrogenase. Icodextrin and its metabolites (maltose, maltotriose, and maltotetraose) will cause falsely higher results.
Q: What type of preservatives may be used?
A: EDTA, heparin, and mono-iodoacetic acid samples of blood may be used. Do not use other preservatives.
Q: Does the GLUCOCARD™ X-METER display test results in both mg/dL and mmol/L?
A: No, the meter is programmed to only display mg/dL in the US.
Q: If enough blood is not applied to the test strip initially, can additional blood be applied?
A: If meter does not start after adding the first blood drop, you may apply a second drop within 10 seconds of the first drop. Discard strip if meter does not start to count down after second blood drop is applied.
Q: What type of lancet is included in the GLUCOCARD™ X-METER kit?
A: The meter kit contains the Multilet™ Super Soft II Disposable Lancets. This is a 28 gauge general purpose lancet. At this time, this lancet is not sold separately.
Q: Is the GLUCOCARD™ X-METER Blood Glucose Meter whole blood or plasma referenced?
A: GLUCOCARD™ X-METER is plasma referenced.
Q: How do I clean the GLUCOCARD™ X-METER and how often?
A: Keep the test strip port free of blood, moisture, dirt, or dust. Use a lint-free cloth dampened with water to clean meter. Thoroughly wring out cloth before use. Do not use an abrasive cloth or antiseptic solution, as these may damage the display screen. Do not clean inside battery compartment.
GLUCOCARD™ 01 FAQs
Q: What differentiates the GLUCOCARD™ 01 from other systems already on the market?
A: Every person who needs to monitor his/her blood glucose has individual preferences. That is why there are many options in the market. GLUCOCARD™ 01 is the perfect solution for all who want a system that offers high end technology AND is simple and easy-to-use. Prominent features include auto coding, AST, 7-second test time, and 0.3 µL sample size.
Q: What is "auto coding"?
A: There is no need to physically code the GLUCOCARD™ 01. Coding is accomplished simply by inserting a test strip into the meter. The position of a hole in the test strip codes the meter. There are three codes: F-2, F-3, and F-4. Do not confuse F-2, F-3, or F-4 as an error code.
Q: What is the sample size of the GLUCOCARD™ 01?
A: The minimum sample volume is 0.3 µL.
Q: How do you check to see if the meter is functioning correctly?
A: The meter has a built-in automatic checking mechanism. Simply insert the test strip into the meter and the meter performs a self-check. If there is a problem, the meter will display an error code.
Q: How long does the battery last?
A: The meter requires one lithium CR2032 battery. Generally, the battery should last approximately 2,000 tests.
Q: Do you need to reset the time after the batteries have been replaced?
A: Replacing the battery will not delete meter settings or test results stored in the meter unless you:
Q: Why is the test strip bottle enclosed in a foil pouch?
A: The foil pouch is used to extend the life of the test strips once opened. It helps control environmental factors that could affect the test strips.
Q: What is the test strip shelf-life?
A: Test strips are good for 18 months, however once opened, the test strips are good for 6 months. Remember to write the date you opened the test strips on the test strip bottle.
Q: Can you use the GLUCOCARD™ 01 system if you are undergoing oxygen therapy?
A: The GLUCOCARD™ 01 may yield false results for those undergoing oxygen therapies. People should talk to their doctor on appropriate actions.
Q: Is the GLUCOCARD™ 01 system affected by maltose and/or icodextrin?
A: The GLUCOCARD™ 01 system is not affected by maltose and/or icodextrin.
Q: What type of preservatives may be used?
A: Heparin samples of blood may be used. Do not use other preservatives.
Q: Does the GLUCOCARD™ 01 display test results in both mg/dL and mmol/L?
A: No, the meter is programmed to only display mg/dL in the US.
Q: If enough blood is not applied to the test strip initially, can additional blood be applied?
A: No. If the meter does not start to count down after blood is applied to the test strip, remove the strip from the meter. Insert a new test strip and apply blood. The meter will beep and then count down when it detects that blood has been applied.
Q: What type of lancet is included in the GLUCOCARD™ 01 kit?
A: The meter kit contains the Multilet™ Super Soft II Disposable Lancets. This is a 28 gauge general purpose lancet. At this time, this lancet is not sold separately.
Q: Is the GLUCOCARD™ 01 Blood Glucose Meter whole blood or plasma referenced?
A: GLUCOCARD™ 01 is plasma referenced.
Q: How do I clean the GLUCOCARD™ 01 and how often?
A: Keep the test strip port free of blood, moisture, dirt, or dust. Use a lint-free cloth dampened with water to clean meter. Thoroughly wring out cloth before use. Do not use an abrasive cloth or antiseptic solution, as these may damage the display screen. Do not clean inside battery compartment.
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